The Company

Pixcom is UAE’s leading digital signage company, headquartered in Dubai. They use latest cutting-edge technologies and new innovations in digital displays making them a trusted partner for over 200 customers across the Middle East. They are the leaders in providing digital landmarks and LED displays and solutions.

Pixcom

Key Challenges

Leading international luxury car brand needed a world-class customer experience system in their showrooms

Disconnect between the product and the buying experience.

Absence of integrated Dealer Management System to provide visibility of in-stock information.

Lack of automated customer interaction management system

No Smart Booking technology to book and track conference rooms and food & beverage orders.

Our Business Transformation

Automated Customer experience management.

Interactive display models with automatic light & sound settings through UDP commands.

Built-in 360* stock list showcase feature.

Display of stock list in bigger screen through screen mirroring.

Analytics of sales consultants and customer inquiries.

The Business Impact

  • An elegant car buying experience for the end customer
  • Improved administration- sales strategy formulation with robust customer data and analysis.
  • Increased customer engagements with in stock cars.
  • Successfully implemented across multiple showrooms in the region

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